Australia Wide
Emergency Response Manual
In an emergency, the absence of a tailored plan can lead to confusion and disorientation. EBC Group specialises in creating customised emergency procedure plans for businesses, providing tailored guidance for all occupants and visitors on responding effectively in such situations.
Comprehensive Emergency Response Planning
Our approach involves developing a tailored Emergency Response Manual, as mandated by AS3745, which details the specific procedures for effective emergency response, evacuation protocols, and medical treatment and assistance, ensuring comprehensive preparedness for any emergency. For businesses seeking a reliable and compliant emergency response manual, our team ensures it is clear, practical, and tailored to the unique layout and operations of your site.


Safework Australia (safeworkaustralia.gov.au) emphasises the legal requirement for property managers or facilities to ensure the safety of occupants and visitors, which is effectively met by creating a tailored Emergency Response Manual. On top of this, the Work Health and Safety Regulation 2011 (division 3.2.4) requires businesses to prepare, maintain, and implement an emergency plan that is tailored to their specific needs. This plan should encompass all aspects of emergency management, including response, evacuation, notification of emergency services, and medical assistance.
EBC Group ensures that all emergency evacuation procedures and planning, including the development of an Emergency Response Manual, fully comply with the Australian Standards – AS 3745-2010 Emergency Control Organisation and Procedures for Buildings, Structures, and Workplaces. This compliance guarantees that your business not only meets legal obligations but also has a tailored and effective emergency response strategy in place.
Industry-Specific Solutions
Every business operates differently, and a one-size-fits-all plan is rarely effective. That’s why EBC Group works closely with clients in diverse sectors from education and healthcare to manufacturing, hospitality and logistics – to ensure their emergency response manual reflects the unique risks, operational processes, and building layouts of their workplace. From fire hazards in industrial environments to evacuation procedures in high-rise buildings, we account for every detail.


Training and Implementation Support
A manual is only as effective as the people who use it. EBC Group complements its documentation with clear training and implementation guidance so staff understand their roles during an emergency. Our training sessions and workplace drills ensure your emergency response manual is more than just a document… it becomes an active part of your workplace safety culture.
Ongoing Review and Compliance
Regulations, building layouts, and business operations can change over time, which is why we offer ongoing review services to update your emergency response manual as needed, ensuring your business remains compliant and your emergency strategy stays relevant. This proactive approach reduces the risk of outdated procedures causing delays or confusion when quick action is required.


Create your emergency response manual with EBC Group today
Ensure your business is prepared for any situation. Contact EBC Group to develop a fully compliant, site-specific Emergency Response Manual that meets Australian Standards and protects your people.